Uplifted CSAT Score by 40%
"We improved our CSAT score, resolution time, and first contact time by constantly analyzing the conversations and instantly acting upon them."
![Mushra Hartley](/assets/resources/dev/images/testimonials-data/images/mushra.png)
Mushra Hartley
Head of Operations, Lula
![Mushra Hartley](/assets/resources/dev/images/testimonials-data/images/mushra.png)
Mushra Hartley
Head of Operations, Lula
90% of queries automated
"Kommunicate helped us champion self-serve for our customers. Our customers save more than 4,000 hours each month with the AI chatbot."
![Carlos De Lieto Vollaro](/assets/resources/dev/images/testimonials-data/images/carlos.png)
Carlos De Lieto Vollaro
Customer Experience Manager, Conte.IT
![Carlos De Lieto Vollaro](/assets/resources/dev/images/testimonials-data/images/carlos.png)
Carlos De Lieto Vollaro
Customer Experience Manager, Conte.IT