Uplifted CSAT Score by 40%
"We improved our CSAT score, resolution time, and first contact time by constantly analyzing the conversations and instantly acting upon them."
Mushra Hartley
Head of Operations, Lula
Mushra Hartley
Head of Operations, Lula
90% of queries automated
"Kommunicate helped us champion self-serve for our customers. Our customers save more than 4,000 hours each month with the AI chatbot."
Carlos De Lieto Vollaro
Customer Experience Manager, Conte.IT
Carlos De Lieto Vollaro
Customer Experience Manager, Conte.IT